{"id":1195,"date":"2026-03-02T12:08:38","date_gmt":"2026-03-02T12:08:38","guid":{"rendered":"https:\/\/indartuadventure.com\/cancellation-policy\/"},"modified":"2026-04-27T16:12:20","modified_gmt":"2026-04-27T16:12:20","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/indartuadventure.com\/en\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1195\" class=\"elementor elementor-1195 elementor-901\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5326a2a e-flex e-con-boxed e-con e-parent\" data-id=\"5326a2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f93f0b elementor-widget elementor-widget-heading\" data-id=\"7f93f0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Cancellation Policy<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67480b2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"67480b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8d5cae elementor-widget elementor-widget-text-editor\" data-id=\"d8d5cae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong data-start=\"384\" data-end=\"423\">1. Service Provider Data<\/strong><br data-start=\"423\" data-end=\"426\">Iherai Martin Cabido \u2013 NIF 73045225P<br data-start=\"462\" data-end=\"465\">Address: Zubizkitza 22, Lazkao, 20210 (Gipuzkoa)<br data-start=\"515\" data-end=\"518\">Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"538\" data-end=\"563\">info@indartuadventure.com<\/a><br data-start=\"563\" data-end=\"566\">Telephone: 632 140 624<br data-start=\"587\" data-end=\"590\">Domain: indartuadventure.com<\/p><p data-start=\"621\" data-end=\"802\"><strong data-start=\"621\" data-end=\"635\">2. Scope<\/strong><br data-start=\"635\" data-end=\"638\">This Cancellation Policy regulates the conditions applicable to all activities, tours and services offered and contracted through this website.<\/p><p data-start=\"804\" data-end=\"1045\"><strong data-start=\"804\" data-end=\"838\">3. Notice of Cancellation<\/strong><br data-start=\"838\" data-end=\"841\">All cancellation requests must be made in writing, sending an email to <strong data-start=\"943\" data-end=\"972\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"945\" data-end=\"970\">info@indartuadventure.com<\/a><\/strong> with the reservation details, name of the client and date of the activity.<\/p><p data-start=\"1047\" data-end=\"1476\"><strong data-start=\"1047\" data-end=\"1092\">4. Cancellation and Refund Conditions<\/strong><br data-start=\"1092\" data-end=\"1095\">a) <strong data-start=\"1098\" data-end=\"1148\">Cancellations 30 days or more in advance:<\/strong> 100% refund of the amount paid.<br data-start=\"1189\" data-end=\"1192\">b) <strong data-start=\"1195\" data-end=\"1266\">Cancellations between 15 and 30 days before the date of the activity:<\/strong> 50% of the total amount paid is refunded.<br data-start=\"1313\" data-end=\"1316\">c) <strong data-start=\"1319\" data-end=\"1372\">Cancellations less than 15 days in advance:<\/strong> no refund is due, except in duly justified cases and at the discretion of Indartu Adventure.<\/p><p data-start=\"1478\" data-end=\"1850\"><strong data-start=\"1478\" data-end=\"1504\">5. Justified Causes<\/strong><br data-start=\"1504\" data-end=\"1507\">Duly accredited extraordinary situations (such as serious illness, accident, force majeure or similar events) that reasonably prevent participation will be considered justified causes. The acceptance of these causes is at the discretion of Indartu Adventure, and documentation may be required to support the request. <\/p><p data-start=\"1852\" data-end=\"2065\"><strong data-start=\"1852\" data-end=\"1880\">6. Returns and Deadlines<\/strong><br data-start=\"1880\" data-end=\"1883\">Refunds, where applicable, will be made using the same payment method used for the booking, within 14 working days of confirmation of cancellation.<\/p><p data-start=\"2067\" data-end=\"2268\"><strong data-start=\"2067\" data-end=\"2082\">7. No-Shows<\/strong><br data-start=\"2082\" data-end=\"2085\">Failure to show up on the day and at the time agreed for the performance of the activity without prior notice will be considered a cancellation with less than 15 days and will not give the right to a refund.<\/p><p data-start=\"2270\" data-end=\"2449\"><strong data-start=\"2270\" data-end=\"2302\">8. Acceptance of the Policy<\/strong><br data-start=\"2302\" data-end=\"2305\">By formalizing a reservation and making the payment, the client declares that he has read, understood and accepted this Cancellation Policy in its entirety.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation Policy 1. Service Provider DataIherai Martin Cabido \u2013 NIF 73045225PAddress: Zubizkitza 22, Lazkao, 20210 (Gipuzkoa)Email: info@indartuadventure.comTelephone: 632 140 624Domain: indartuadventure.com 2. ScopeThis Cancellation Policy regulates the conditions applicable to all activities, tours and services offered and contracted through this website. 3. Notice of CancellationAll cancellation requests must be made in writing, sending an email [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1195","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/indartuadventure.com\/en\/wp-json\/wp\/v2\/pages\/1195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/indartuadventure.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/indartuadventure.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/indartuadventure.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/indartuadventure.com\/en\/wp-json\/wp\/v2\/comments?post=1195"}],"version-history":[{"count":1,"href":"https:\/\/indartuadventure.com\/en\/wp-json\/wp\/v2\/pages\/1195\/revisions"}],"predecessor-version":[{"id":1196,"href":"https:\/\/indartuadventure.com\/en\/wp-json\/wp\/v2\/pages\/1195\/revisions\/1196"}],"wp:attachment":[{"href":"https:\/\/indartuadventure.com\/en\/wp-json\/wp\/v2\/media?parent=1195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}