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We answer your questions, design your experience and accompany you every step of the way. No commitment, no fine print.
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Tell us what's on your mind and we'll help you find the perfect experience for you.
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How can we help you?
We answer your questions about the booking process
Each activity has its level of difficulty, physical requirements and minimum age. If you have any questions, write to us by WhatsApp or through the form and we will help you choose the option that best suits your experience and physical condition.
No, for most initiation activities you do not need experience. Our guides will explain everything you need to know before you start. You just need to want to enjoy yourself and, in water activities, know how to swim.
Of course. You can write to us on WhatsApp, call us or send us a message through the form. We confirm availability and answer any questions before you make the reservation.
Yes, we design tailor-made experiences for groups of friends, stag and hen parties, birthdays and company events. Tell us what you have in mind and we will prepare a personalized proposal without obligation.
It's very simple: choose the activity and date, fill in your details and make the deposit payment (30%). You will receive a confirmation email with all the information. You pay the rest on the day of the activity.
We accept credit/debit card, bank transfer, Bizum and PayPal for the online signal. On the day of the activity you can pay the rest in cash or by card.
Yes, you can add the number of participants during booking. If you are a large group, we recommend you contact us first to confirm availability and arrange logistics.
We need the full name, ID, contact telephone number and email of all participants. For minors, also the details of the legal guardian. This information is necessary for the insurance of the activity.
Yes. Up to 48 hours before, full return. Between 48 and 24 hours, 50%. With less than 24 hours there is no refund, but you can change the date. Contact us and we will manage it.
Safety first. If the conditions are not suitable, we will notify you in advance and offer you to change the date at no cost or choose another activity. If we cancel, 100% refund.
We send you by email and WhatsApp the exact location of the meeting point, the time and everything you need to know. You usually receive it 24-48 hours before the activity.
You can write to us on WhatsApp at any time, it is the fastest way. You can also call or email us. We respond as soon as possible, usually in less than 2 hours.